FAQ

What makes Housekeeping With Love the best cleaning service in the Wood River Valley?
Linda Love has been cleaning homes in the Wood River Valley since 1980. She is honest, dependable, and she does her job efficiently. In addition to charging reasonable rates, Linda offers accomadating cleaning schedules to all of her clients.
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Why hire a professional house cleaning company? 
A professional house cleaning company, like Housekeeping With Love, provides you with a peace of mind, dependability, and trustworthiness. Linda Love has twenty years of experience as a dependable and trustworthy professional housekeeper. Her clients know that when they call Housekeeping With Love to clean their homes, it will be Linda Love who enters their home, cleaning with a personal touch that is all her own. She is well organized, structured and carries a certificate of insurance.
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What days do you work?
Housekeeping With Love services are available Monday through Friday. Also, special arrangements can be made for a Saturday cleaning, if necessary.
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What time will you arrive?
Linda negotiates the time of cleaning with each client. If a critical timing issue arises, please contact me and I will work with you.
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Do you have references?
Yes, Linda Love has references. You will find a copy of three references on the "about" page of this web site. Just click on the word "references" to view them. Also, please check out our blog, read for yourself what Linda's clients have to say about the work she does.
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What kind of services do you offer?
Housekeeping With Love offers weekly, bi-weekly, monthly and one-time house cleaning services. Linda Love also offers specialized cleanings, such as a deep cleaning, a spring cleaning, or a cleaning after you have just moved in or out of a home. Linda is happy to work with you on all of your cleaning needs.
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Do you have insurance?
Yes, Housekeeping With Love is an insured housekeeping service. Linda Love carries insurance so that all of her clients can have peae of mind in case something is damaged.
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How do you determine rates?
Housekeeping with Love charges an hourly rate. The amount of time it takes to clean a home is determined by the type of cleaning service you request.
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Do you bring the cleaning supplies and equipment?
Housekeeping With Love supplies all the cleaning supplies and equipment.
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Do I have to be home when you clean?
No, you do not have to be home when Linda cleans your home. She will make any necessary arrangements with you so that you can go about your day worry free. In fact, most clients prefer to be away and come home to a clean home.
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Why does a one-time or first time house cleaning take longer?
The first time Linda cleans your home or office, she will be scrubbing intensively all areas. Depending on the level of grime and clutter, a first time clean can take as much as two hours longer than subsequent cleanings.
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I've never had maid service. How do I start?
Go to the contact page of this web site and either send Linda an email or fill out the contact form. You may also call her on the telephone to discuss the type of service you would like. Linda is personable and is happy to work with your schedule. Many of Linda's clients prefer to begin with a deep clean and then switch to a routine cleaning at regular intervals.
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I've never had maid service. How to I get ready or prepare for the house?
Discuss with Linda your wants and needs. Be sure to inform her of any special pets, keys or alarm instructions. If you would like to leave her a note about individual rooms, she is happy to address those needs. General household clutter can really slow the cleaning process down, so any items that can be picked up and put away before Linda arrives will help.

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Do you clean alone?
Linda sometimes cleans with a reliable helper, depending on the type of cleaning that needs to be done. However, all of her clients are insured Linda's personal touch on every job.
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Can I leave a note for you?
yes, please feel free to leave Linda a note and she will be happy to address your specific needs. It is always a good idea to indicate areas of special attention. Linda also contacts her clients after the initial cleaning in order to receive feedback.

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How do I pay for your services?
Payment is due at the time of service.
Linda accepts cash and checks.
Returned checks are subject to a $40.00 processing fee.
Please discuss payment with Linda at that time you call her for her services.
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What if I forget that you are coming to clean my house?
Linda calls all her clients the day before a cleaning to confirm the scheduled day and time.  If you need to cancel, please call prior to the scheduled cleaning time to avoid causing Linda to make an unnecessary drive.
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What if you miss something or I am unhappy with your cleaning?
Please call Linda within 24 hours if there was something missed during your cleaning. Linda is happy to work with you and clean your home to your satisifaction. If there was something small overlooked that you would like to bring to Linda's attention, please call or email, or leave a note for Linda so that she can address it upon her return.
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What if something is damaged or broken during a cleaning?
Linda Love treats every home with care. However, accidents can happen. If you have particularly fragile items, please make Linda aware. Also, she carries insurance to protect both you and her from any damage that may be caused inadvertantly.

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lindalove@housekeepingwithlove.com